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Consulting and implementation

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A deep dive on your business. Then the custom AI systems it needs.

We evaluate the whole business, find where AI and better systems materially improve performance, then build and run the infrastructure that makes it real, on the ERA ONE platform so it stays connected.

The thesis

Not more AI tools. A new operating model.

Established businesses run on years of accumulated systems, spreadsheets, agencies and manual work that were never designed to talk to each other.

AI is the chance to rethink all of it: not to add a chatbot, but to redesign how the business operates. We evaluate revenue, marketing, operations, data, finance and service as one system, then rank every change by business value, not novelty.

What we build

One connected stack, three layers.

Everything we deliver fits one architecture, so each new agent, automation or dashboard strengthens the whole instead of adding another silo.

Layer 01

Intelligence

Models, reasoning & agents

  • Custom AI agents & applications
  • AI-assisted management & decision support
  • AI creative & brand-content systems
Layer 02

Integration

APIs, connectors & orchestration

  • Workflow & business-process automation
  • API integrations between existing systems
  • CRM & lifecycle marketing (Klaviyo)
  • Google & Meta advertising infrastructure
Layer 03

Foundation

Data, infrastructure & existing systems

  • Centralised data architecture & analytics
  • Reporting & business intelligence
  • E-commerce systems & optimisation
  • Internal software where off-the-shelf falls short

Capabilities

Twelve disciplines. One architecture.

  • 01

    Custom AI agents & applications

    Agents that handle real work — order ops, merchandising, customer service, reporting — inside your systems, with guardrails.

  • 02

    Workflow & process automation

    Remove the copy-paste, reconciliation and hand-offs that consume your team's week.

  • 03

    API integrations & connectors

    Make the tools you already pay for talk to each other, reliably.

  • 04

    Data architecture & analytics

    A centralised data layer so every team works from the same numbers.

  • 05

    AI-assisted management

    Decision support and daily briefings that surface what changed and what to do about it.

  • 06

    E-commerce systems & optimisation

    Shopify and marketplace operations engineered for conversion and margin.

  • 07

    Google & Meta advertising

    Infrastructure and management built on clean conversion data and margin-aware bidding.

  • 08

    CRM & lifecycle marketing

    Klaviyo flows, segmentation and campaigns powered by predictive models.

  • 09

    AI creative & brand content

    Brand-trained production systems for ads, email and product content — directed by humans.

  • 10

    Internal operational software

    Purpose-built tools for the workflows off-the-shelf products get wrong.

  • 11

    Reporting & business intelligence

    Executive and team dashboards that answer questions instead of raising them.

  • 12

    Custom software

    When nothing on the market fits, we build it — on the same platform, so it stays connected.

How an engagement runs

From knowing what should change to engineering it.

  1. 01

    Examine

    Revenue, marketing, acquisition, e-commerce, operations, data, service, finance, management and the software stack — reviewed as one system.

  2. 02

    Roadmap

    Every opportunity sized and ranked by business value. AI where it pays, not for its own sake.

  3. 03

    Engineer

    Agents, integrations, data pipelines and applications built on the ERA ONE platform.

  4. 04

    Operate

    We run and optimise the systems — and the functions on top of them — month after month.

Who it's for

Established businesses with real complexity.

Built for $1M to $10M operators, especially e-commerce: large enough that efficiency matters, without an in-house AI, data and automation team to deliver it.

Strategy + AI + software + data + marketing + operation. We bridge knowing what should change and actually engineering it.

What we're not

  • A chatbot agency

    We don't bolt a chat widget onto a broken process.

  • A slide-deck consultancy

    We don't hand over a strategy and leave. We build it and run it.

  • A generic MSP or marketing agency

    We engineer the operating model: media, data and software together.

Let's look at the whole business.

A 30-minute conversation with a solutions architect about where AI will pay back first.